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Refund policy

Last updated: 29 October 2026

Custom work is made just for you, so refunds depend on how far the work has gone.

When you cancelRefund
Before we start workFull refund
After the first proof, before final deliveryPartial refund: the price minus the work already done (we'll tell you the amount before you decide)
After final deliveryNo refund, unless the files don't match the agreed order and we can't fix it within the included revisions

Rush delivery

The rush fee is refunded if we miss the rush delivery date.

Free pages

Free coloring pages cost nothing, so there's nothing to refund.

How to ask for a refund

Email hello@happybunnycoloring.com with your order number. Approved refunds are returned to the original payment method through our payment provider, usually within 5–10 business days.